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Privacy Policy Cookie Restriction Mode
What is a cookie ?
A cooki is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device.
How do we use cookies ?
We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in.
We will use cookies to save your favourite products.
We use session cookies for example when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag, what type of preferred language you choose.
Why do we use your personal data?
We will use your personal data to manage your purchase online at Chunkycut by processing your orders and returns via our online services and send you notifications of delivery status or in the event of any problems with the delivery of your items.
We will use your personal data to manage your payments.
We will also use your data in order to handle complaints and warranty matters for products.
Your personal data is being used to identify you and to validate your legal age for shopping online and to confirm your address with external partners.
We want to offer you different payment alternatives and will carry out analysis in order to find out what payment alternatives are available to you, including your payment history and credit checks.
What types of personal data do we process?
We will process following categories of personal data
* contact information such as name, address, e-mail address and telephone number
* payment information and payment history
* order information If you have a Chunkycut account we will also process your personal data submitted in relation to the account such as
* account ID
* shopping history
Who has access to your personal data?
Only our website Chunkycut and allowing delivery services
We never pass on, sell or swap your data for marketing purposes to third parties.
What is the legal ground to process your personal data?
The processing of your personal data is necessary for Chunkycut to fulfil the service of manage and deliver the order to you.
How long do we save your data?
We will keep your data as long as you are an active customer.
Who is the controller of your personal data?
Chunkycut is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
What is the legal ground for processing?
For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access: You have the right to request information about the personal data we hold on you at any time. You can contact Chunkycut that will provide you with your personal data via e-mail.
Right to rectification: You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed. If you have a Chunkycut account you can edit your personal data under your account page.
Right to erasure: You have the right to erase any personal data processed by Chunkycut at any time except for the following situations *you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with Chunkycut, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*if you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules.
Right to restriction: You have the right to request that Chunkycut restricts the process of your personal data under the following circumstances:
*if you object to a processing based Chunkycut legitimate interest, Chunkycut shall restrict all processing of such data pending the verification of the legitimate interest.
*if you have claim that your personal data is incorrect, Chunkycut must restrict all processing of such data pending the verification of the accuracy of the personal data.
*if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
*if Chunkycut no longer needs the personal data but it is required for you to make of defending legal claims.
How can you exercise your rights?
Right to complain with a supervisory Authority: If you consider Chunkycut to process your personal data in an incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.
Updates to our Privacy Notice: We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy
Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.